Text-a-Tip Alerts Integrated into Console
July 28, 2017
Free SMS text, a tip integrated, making it easy for dispatcher to reply.
Not all riders have a smartphone, but they may wish to report an incident anyway. ELERTS has included the functionality to Text-a-Tip by directing texts to a phone number that corresponds with dispatch. The tip will arrive at the EPICenter console, just as any other report would. The console operator can correspond through text with the reporter to gather more details and provide a response.
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