The NY subway bombing attempt was a vivid reminder that danger can appear suddenly in crowded environments. See Something Say Something, getting the public to report what they see or hear, is relied on by transit agencies and police to help keep the public safe. ELERTS See Say app is used by over 15 transits for crowdsourced incident reporting and is considered a best practice tool for transit agencies and riders.

“Security tools like metal detectors are not conducive to the movement of people we have, and are less likely to be effective than riders’ use of the system’s BART Watch app to make anonymous reports of suspicious objects or people to station agents, train operators and dispatchers.” – BART Deputy Chief Alvarez

Full story here.