Airports are complex, dynamic organizations. Badged employees, contractors, tenants and passengers make for a diverse population to manage. Airport operations must protect this population from the extreme, such as “insider threat” activity and serious airfield hazards, to daily concerns like an escalator failure or a beverage spill in the terminal.
Responding to problems early before they escalate is proactive and effective. While airport operations teams are diligent, they must know where a problem or hazard is before they can attend to it.
See Say Airport is a situation awareness platform fueled by crowd-sourced incident reporting.
With See Say Airport, anyone can discreetly send a report to Airport Operations in seconds, including precise location and media (photo, video), on issues that require your attention. From suspicious activity to maintenance issues, See Say Airport provides the Airport Ops Center with real-time insights to manage all elements of your operation, and uses the crowd as an extension of your team.
- Discretion – app users may send reports anonymously – and the smartphone flash is automatically turned off when taking a photo.
- Two-way communication – Operations dispatchers may ask questions or provide instructions to the app user.
Crowd-sourcing enables EVERYONE at an airport to enhance safety and improve operations: badged employees, contractors, tenants, and the traveling public.
One Solution for the Aviation Community
See Say Airport app gives users the ability to select which participating airport they work at or are currently in.
Safety and Risk Management
The See Say Airport service can be utilized by airport staff to report safety and maintenance issues as well. SMS (Safety Management System) hazards can easily be reported from anywhere. App users can upload photos with geo-tagged locations to report either airside or landside concerns.