Public security is a growing problem for cities worldwide. Smart cities are, as a concept, safer cities. – BBC
A smart city is a municipality that uses information and communication technologies to increase operational efficiency, share information with the public and improve both the quality of government services and citizen welfare. Crowd-sourcing safety and community concerns can improve the quality and timeliness of response to incidents.
How can the Public Help?
By reporting when they see a problem. Most people want to help when they see something wrong, but no one wants to call 911 unless they’re sure something is an emergency. A lot of times, things just don’t look right, or someone looks suspicious or is harassing another person, but it doesn’t yet feel like an emergency. How can citizens safely help?
Smart Cities use technology and connect different platforms to benefit the community.
ELERTS public safety app is one of those important platforms to help keep citizens safe, and empower them to easily – and, anonymously – report what they see:
- Suspicious activity
- Disruptive Behavior/drugs
- Traffic or vehicle problems
- Vandalism or property crime
- Aggressive Panhandlers/Homeless
A dispatcher for the city or improvement district gains real-time visibility to activities in a way that was not previously available. People in distress get help.
- Real-time, two-way chat between citizen and police or dispatcher
- Anonymous reporting option
- App user submits incident details, a photo or video, and a GPS map of their location
- App disables phone flash for discretion
Learn more today
Cities, Improvement districts, Transit agencies, airports and schools already use ELERTS See Say app to make their public feel safer. Request a demo, below.
With the ELERTS see say mobile app…
…citizens have a safe and secure way to quickly send their location and a description of the problem. The report can include photo or video. The See Say app empowers the public to report concerns in just 20 seconds.
How it works
The dispatcher receives an app user’s report on a web-based management console that allows two-way communication with app users. Incident reports may include photos, video, and a GPS map, showing where the problem is occurring. A dispatcher may broadcast advisories to app users. Law enforcement may quickly share incident reports with other agencies. Incidents can be mapped over time to visualize a community-wide perspective of safety & security in the area. Feedback from the public is assured.
“The idea here is to give us a tool to make our lives a little bit safer and a little bit easier.” Barbara Stanton, Apple Valley, CA, Town Council Member
Empowering the public to quickly and anonymously report what they are seeing can make a big difference in public safety. Many people are nervous to say anything directly – they often don’t want to get “that” involved. But when you give them a powerful tool to connect with law enforcement immediately, without having to worry about getting pulled into the fray, they willingly share what they observed. We all want a more peaceful, safer world. Speaking up – even anonymously – is a crucial part of improving public safety.
Crowd sourcing safety
Communities are empowering their citizens to report safety and security concerns with the push of a button on their phone. ELERTS’ best-in-class crowd-sourced communication platform, can also enhance a city’s video surveillance network, to provide actionable, crowd-sourced situational awareness for first responders.
Riders feel safer with ELERTS’ app on their phone. Safety and security concerns can be reported in seconds. Transit agencies get immediate awareness of incidents. Heat maps show recurring problem areas.