matt@mattaj.com

Managing Homeless and Vulnerable Persons presented by Kenneth A. Divers

February 29, 2024

Managing Homeless and Vulnerable Persons presented by Kenneth A. Divers — Director, Outreach Programs, Southeastern Pennsylvania Transportation Authority.

Read more

Combating Operator Assaults with Crowdsourced Incident Reporting

February 22, 2024

Having the driver’s back by locating and addressing aggressive behavior before attacks take place. Combating Operator Assaults Through Early Awareness Transportation authorities have an opportunity to reduce the number of attacks on workers through an early detection system that leverages the traveling public. Attacks on transit workers are usually preceded by strong indicators that things are about to get real…

Read more

Incident Reporting Platform Designed to Keep Transit Riders and Workers Safe

February 6, 2024

Keeping people safe on public transportation requires human solutions and inclusive platforms. See something, say something is a good mantra but must be easily actionable in ways that people can willingly participate. A transit agency accepting phone calls is not enough. A crowdsourced incident reporting platform that is ADA compliant, offers multiple languages, and has a multitude of ways to…

Read more

Managing Homeless, Vulnerable, and Migrant Persons

February 6, 2024

Welcome to the "Managing Homeless, Vulnerable, and Migrant Persons" webinar, a crucial discussion convened by the Texas Transit Association. Today, we bring together a distinguished panel of industry experts: Ed English, CEO of ELERTS, Ken Divers, Director of Outreach Programs at SEPTA, and Keith Leighton, Senior Director of Risk Assessment at COTA. Our panelists delve into the pressing issue of…

Read more

Supporting the Vulnerable While Enhancing Ridership and Customer Experience on Transit

February 5, 2024

In January 2023, the US Department of Housing and Urban Development reported over 650,000 homeless and vulnerable individuals across the United States, a figure that is alarmingly on the rise. Public transit systems often become unintended shelters for these unsheltered individuals, including vehicles, stations, and bus shelters. The positive strides made by forward-thinking transit agencies, which collaborate with organizations to…

Read more

Three bus drivers ask riders to help keep them safe with the MBTA See Say app

February 5, 2024

Three bus drivers ask riders to help keep them safe with the MBTA See Say app. (30 seconds)

Read more

BART & ELERTS win METRO’s Innovative Solutions Award for “Not One More Girl”

November 8, 2023

To combat harassment on their system, San Francisco’s BART teamed with ELERTS for a program that combines low-tech and high-tech communication, which engages the public and empowers them to discreetly and safely interrupt harassment on trains. Full story: https://www.metro-magazine.com/10204745/bart-elerts-bring-increased-safety-equity-to-transit-system

Read more

Enhancing Rider Safety with Alert SacRT app

July 19, 2023

Learn how Sacramento Regional Transit is enhancing rider safety with the Alert SacRT app.

Read more

Keeping Passengers safe at DFW

May 22, 2023

DFW airport has a new online tool to report security concerns directly to the airport authorities. Watch the promo here. https://vimeo.com/829185774

Read more

Awareness is everything.

Subscribe to our newsletter