TRANSIT AGENCIES USE ELERTS MOBILE COMMUNICATION PLATFORM TO ENHANCE SAFETY AND TO VISUALIZE RIDER CONCERNS.
ELERTS incident reporting platform allows riders to quickly report safety, security and maintenance concerns. Reports may be submitted by using a mobile app, text-a-tip or web-form. The Transit Agency dispatcher will receive the incident reports on a web-based management console. Incident reports may include photos, video, and a GPS map showing where the problem is occurring. In addition, the dispatcher may broadcast advisories to app users. Agencies may quickly share incident reports with other agencies. Incidents may be mapped over time to visualize a system-wide perspective of safety & security on the transit system.
The mobile app can be branded with your Transit system logo and works with iPhone and Android smartphones. A drop-down menu makes it easy for riders to indicate Report Type, such as: Assault, robbery, medical emergency or suspicious activity.
- Real-time, two-way chat
- Anonymous reporting option
- Intuitive navigation – no codes or passwords
- Send a message with photo, video, GPS location.
- App disables phone flash for discretion
- “Store and forward” if cellular or WiFi signal is weak
ELERTS is the leading incident reporting platform for Transit Agencies. Transit agencies benefit from receiving early warning about safety and security problems. No hardware is needed to manage reports other than a PC with a web browser.
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"The product is very easy to use. Implementation was great and the staff have been very responsive."
Captain Norm Leong Regional Transit Police Services
"The ability to send in a photo or comment directly to our dispatch center greatly enhances our ability to respond appropriately."
Paul MacMillan - Chief of Department Retired MBTA Transit Police Department Boston, Ma
"It's a pretty good investment from my perspective."
Sgt. Aston T. Greene - M.P.A., GA-CEM Emergency Preparedness Unit Commander Metropolitan Atlanta Rapid Transit Authority, MARTA Police Department
"The App is simple to use and the Console is easy to navigate. This app is a wonderful product."
Det/Lt. Michael E. Garrity - AASC,RSC Commander, Investigative Services/Counter Terrorism Unit Niagara Frontier Transit Police Department Buffalo, NY
ELERTS TRANSIT CUSTOMERS INCLUDE:
- ANTIOCH TRI-DELTA
- ATLANTA MARTA
- ATLANTA STREETCAR
- BOSTON MBTA
- BUFFALO/NIAGARA NFTA
- CHARLOTTE CATS
- CHICAGO METRA
- DALLAS DART
- HESPERIA VVTA
- JACKSONVILLE JTA
- LOS ANGELES FOOTHILL
- ORLANDO LYNX
- PHILIDELPHIA SEPTA
- PHOENIX VALLEY METRO
- SACRAMENTO SACRT
- SAN FRANCISCO BART
- SANTA CLARA VTA
- TORONTO TTC