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ELERTS is Committed to Client’s Success

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Trusted advisors to transit systems are known for  designing successful service launches, app rollouts, and best practices to engage the voice of the rider.

ELERTS is committed to each client’s success, from assisting with launch through product life, by offering advice on customized app creation, rollout, and promotion; reviewing current protocols; and suggesting best practices that other clients have found successful. ELERTS’ main mission is to ensure the purchased product works successfully, allowing the organizations to be safer entities.

Several meetings are held to monitor the process, and ELERTS’ customer service manager is in contact at all times to respond to questions and provide direction. That hands-on style allows ELERTS to help its clients best.

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Tips For Schools to Properly Communicate and Handle Active Threats

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The families of five Washington state high school students shot in a high school cafeteria in 2014 have settled a lawsuit against the school district’s insurance company for $18 million.  The settlement stems from a lawsuit alleging that a substitute teacher had been told of the possibility of a shooting but failed to alert school officials.

The cost of failing to report pertinent information goes beyond monetary implications, it includes the loss of lives, parents’ devastating loss of time with their children, the victims’ loss of a future and so much more.

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Text-a-Tip Alerts Integrated into Console

6a00d8341c630a53ef00e553c696a48833-800wiFree SMS text, a tip integrated, making it easy for dispatcher to reply.

Not all riders have a smartphone, but they may wish to report an incident anyway. ELERTS has included the functionality to Text-a-Tip by directing texts to a phone number that corresponds with dispatch. The tip will arrive at the EPICenter console, just as any other report would. The console operator can correspond through text with the reporter to gather more details and provide a response.

For more product information, click here.  To request a demo, click here.  Call 877-256-1971 or email support@elerts.com

 

ELERTS EPICenter Highly Intuitive, Web-Based Management Console Requires No Hardware or Software

 

elerts-pcELERTS EPICenter console is a highly intuitive, web-based management console; no hardware or software is required. It is designed for ease of use, and minimal operator training is required.

ELERTS EPICenter is web-based so there is no hardware required.  Console operators access ELERTS EPICenter via the web, eradicating additional hardware and software costs as well as eliminating software updates and patches. ELERTS EPICenter is safe and secure and provides 24/7 access from anywhere there is an Internet connection, ensuring you never miss a report.

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