Busy sidewalk-see something, say something apps


Transit Driver Appreciation Day is March 17th; can we keep transit drivers safe?

ELERTS has your Bus Driver’s back finalTransit Driver Appreciation Day is celebrating Friday March 17th.

As we prepare to show our favorite transit drivers our appreciation, there is a looming problem that is extremely difficult to ignore.  Attacks on transit drivers are happening more frequently, ranging from verbal outburst to extremely violent assaults.  It is hard to believe that driver’s are being attacked so openly, even with video surveillance and increased awareness of the issue.

ELERTS Corp offers a See Say app that allows riders to instantly and discretely report safety and security concerns.  Physical and verbal assaults on transit drivers have been reported with ELERTS app.  Riders report what they see & hear and can send a photo/video, plus a GPS map identifying the incident location.  This reporting app enables real-time 2-way communication between rider and console operator, without a word being said.

Because ELERTS offers this product, ongoing research occurs geared toward increasing the safety of transits and transit riders.  We felt compelled to re-share this information, disturbed by the reality faced by transit drivers.

JOYANNE PURSAGA, Winnipeg Sun Tuesday, February 28, 2017 “Assaults are ongoing. They’re almost a daily occurrence,” said John Callahan, president of the Amalgamated Transit Union Local 1505 Winnipeg, Manitoba

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The Challenge of Protecting Transit and Passenger Rail: Understanding How Security Works Against Terrorism

MINETA TRANSPORTATION INSTITUTE releases MTI Report 12-74 Detailing the following excerpts

“In response to the threat that terrorists may attack anywhere, members of the public have been mobilized to bring suspicious behavior or objects to the attention of the authorities”.

“Security measures should aim for a net security benefit. Increasing security in order to merely displace the risk from one target to another, while necessary in special circumstances, offers little net security benefit. This argues against disruptive and costly  security efforts to protect public places”.

“Nevertheless, security measures have demonstrable utility. They can create operational problems for would-be attackers; affect terrorist target selection; reduce terrorist effectiveness; uncover explosive devices; detect weapons; assist authorities in quickly diagnosing and responding to attacks; help to quickly identify and apprehend perpetrators, thereby preventing further planned attacks; and facilitate rapid removal of innocent individuals from harm’s way”.

“Enlisting the public in security demonstrably works. One security measure that can be
quantified and that appears to work in the area of surface-transportation security is enlisting staff and the public to call attention to suspicious behavior and objects. Public awareness in the United Kingdom seems to have helped in identifying explosive devices placed by the IRA. According to the MTI database, warnings by staff, on-scene security personnel, and passengers prevented 11 percent of terrorist bombings in Europe”.

View the Full Article: the pdf file.

Boys & Girls Clubs of Dorchester choose ELERTS safety app


ELERTS Corp., a leading provider of emergency communication mobile apps, announced that its Event Alert communication system will be used to enhance safety at the Boys & Girls Clubs of Dorchester (BGCD).  Staff at all three locations will have access to the ELERTS app, which enables them to immediately alert Boston Police, BGCD staff and administrators about safety and security concerns.

elerts-phoneIn the event of a safety or security concern, the ELERTS app will enable staff members at all three Club locations to send and receive alerts on their smartphones and computers. Situation awareness improves when details about an incident can be immediately shared with staff and police. Reports may include a description of the issue, photos, video, and a GPS map, pinpointing the problem area. The app being provided by ELERTS will also enable Medical Emergency and Missing Person reporting.

“Ease of use is a cornerstone of ELERTS Event Alert app—by tapping a few buttons on your smartphone you can report a safety incident, suspicious behavior or an emergency. Information is provided immediately to others in the facility and to local police. This situation awareness helps people better respond to an incident,” said Ed English, CEO of ELERTS Corp. “For the Boys & Girls Clubs of Dorchester, the ability to issue alerts about an emergency situation in real time provides a timely advantage should assistance be needed.”

The ELERTS app will be available to staff at all Boys & Girls Clubs of Dorchester locations: Paul R. McLaughlin Youth Center at 1135 Dorchester Avenue; Colonel Daniel Marr Boys & Girls Club at 35 Deer Street; and Walter Denney Youth Center at Harbor Point Apartment Complex, 270 Mount Vernon Street.

ELERTS safety communication apps are used by K-12 schools, colleges and universities, medical centers and hospitals, corporate facilities and other organizations. A similar ELERTS app is used by major transits, including the MBTA in Boston, the MARTA in Atlanta and BART in San Francisco.  By enlisting app users to report security concerns, ELERTS app acts as a force multiplier for police and security teams.

For more information on the Boys & Girls Clubs of Dorchester, visit http://bgcdorchester.org.

ELERTS See Say™ SDK (software developer kit) brings See Something Say Something capability to third-party smartphone apps


ELERTS, a leader in mobile emergency response communication, announced that it is making its ELERTS See Something Say Something communication system available for other companies to integrate into their own iPhone or android apps. Third-party apps may leverage ELERTS cloud infrastructure and web-based report management console to effectively interact with their app users when a safety incident is observed.

ELERTS is the leading provider of See Something Say Something mobile apps for Transit systems nationwide. Every day, riders report safety and security concerns to transit police. Reports include photos, videos, descriptions of the incident and GPS maps showing where the incident is occurring. ELERTS See Say™ app is used by Atlanta MARTA, Boston MBTA, Buffalo Niagara NFTA, San Francisco BART, Santa Clara VTA and other transits.

“We realized there are many popular apps that could benefit by enabling users to quickly report security concerns,” said Ed English, CEO of ELERTS, Corp. “ELERTS has developed a state of the art two-way communication system that connects smartphone app users through ELERTS cloud to the proper police or security operations center. It just made sense to make this capability available to other popular apps. We expect ELERTS See Say SDK to be included in apps for electronic ticketing, sports stadiums, amusement parks, hotel and resort apps, campus apps, travel apps and other apps that enjoy a large installed base of users.”

With ELERTS See Say™ SDK built in, other apps can alert First Responders about what is happening when an emergency incident occurs. Having this capability in hand dramatically increases the opportunity to respond faster and more intelligently.

English added, “ELERTS See Say™ SDK, when integrated to another app, will enable organizations to manage incoming security reports with ELERTS EPICenter web based management console. An operator may also broadcast alerts and notifications to all app users or to defined groups of app users. This powerful two-way capability allows for BOLO (Be On the Look Out) type messages to be quickly dispersed to help find a person of interest, whether for a missing person or a criminal suspect.”

By adding ELERTS See Say™ technology, app users are encouraged to be aware and watchful—and to report security concerns or persons acting suspiciously.

For more information about ELERTS See Say™ SDK, please call 877-256-1971 or visit www.ELERTS.com