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Boys & Girls Clubs of Dorchester choose ELERTS safety app

DATELINE: DORCHESTER, MA and WEYMOUTH, MA…

ELERTS Corp., a leading provider of emergency communication mobile apps, announced that its Event Alert communication system will be used to enhance safety at the Boys & Girls Clubs of Dorchester (BGCD).  Staff at all three locations will have access to the ELERTS app, which enables them to immediately alert Boston Police, BGCD staff and administrators about safety and security concerns.

elerts-phoneIn the event of a safety or security concern, the ELERTS app will enable staff members at all three Club locations to send and receive alerts on their smartphones and computers. Situation awareness improves when details about an incident can be immediately shared with staff and police. Reports may include a description of the issue, photos, video, and a GPS map, pinpointing the problem area. The app being provided by ELERTS will also enable Medical Emergency and Missing Person reporting.

“Ease of use is a cornerstone of ELERTS Event Alert app—by tapping a few buttons on your smartphone you can report a safety incident, suspicious behavior or an emergency. Information is provided immediately to others in the facility and to local police. This situation awareness helps people better respond to an incident,” said Ed English, CEO of ELERTS Corp. “For the Boys & Girls Clubs of Dorchester, the ability to issue alerts about an emergency situation in real time provides a timely advantage should assistance be needed.”

The ELERTS app will be available to staff at all Boys & Girls Clubs of Dorchester locations: Paul R. McLaughlin Youth Center at 1135 Dorchester Avenue; Colonel Daniel Marr Boys & Girls Club at 35 Deer Street; and Walter Denney Youth Center at Harbor Point Apartment Complex, 270 Mount Vernon Street.

ELERTS safety communication apps are used by K-12 schools, colleges and universities, medical centers and hospitals, corporate facilities and other organizations. A similar ELERTS app is used by major transits, including the MBTA in Boston, the MARTA in Atlanta and BART in San Francisco.  By enlisting app users to report security concerns, ELERTS app acts as a force multiplier for police and security teams.

For more information on the Boys & Girls Clubs of Dorchester, visit http://bgcdorchester.org.

ELERTS See Say™ SDK (software developer kit) brings See Something Say Something capability to third-party smartphone apps

DATELINE: WEYMOUTH, MA…

ELERTS, a leader in mobile emergency response communication, announced that it is making its ELERTS See Something Say Something communication system available for other companies to integrate into their own iPhone or android apps. Third-party apps may leverage ELERTS cloud infrastructure and web-based report management console to effectively interact with their app users when a safety incident is observed.

ELERTS is the leading provider of See Something Say Something mobile apps for Transit systems nationwide. Every day, riders report safety and security concerns to transit police. Reports include photos, videos, descriptions of the incident and GPS maps showing where the incident is occurring. ELERTS See Say™ app is used by Atlanta MARTA, Boston MBTA, Buffalo Niagara NFTA, San Francisco BART, Santa Clara VTA and other transits.

“We realized there are many popular apps that could benefit by enabling users to quickly report security concerns,” said Ed English, CEO of ELERTS, Corp. “ELERTS has developed a state of the art two-way communication system that connects smartphone app users through ELERTS cloud to the proper police or security operations center. It just made sense to make this capability available to other popular apps. We expect ELERTS See Say SDK to be included in apps for electronic ticketing, sports stadiums, amusement parks, hotel and resort apps, campus apps, travel apps and other apps that enjoy a large installed base of users.”

With ELERTS See Say™ SDK built in, other apps can alert First Responders about what is happening when an emergency incident occurs. Having this capability in hand dramatically increases the opportunity to respond faster and more intelligently.

English added, “ELERTS See Say™ SDK, when integrated to another app, will enable organizations to manage incoming security reports with ELERTS EPICenter web based management console. An operator may also broadcast alerts and notifications to all app users or to defined groups of app users. This powerful two-way capability allows for BOLO (Be On the Look Out) type messages to be quickly dispersed to help find a person of interest, whether for a missing person or a criminal suspect.”

By adding ELERTS See Say™ technology, app users are encouraged to be aware and watchful—and to report security concerns or persons acting suspiciously.

For more information about ELERTS See Say™ SDK, please call 877-256-1971 or visit www.ELERTS.com

ELERTS Event Alert™ app for Mac, Windows and Chromebook

ELERTS Event Alert™ app released for Mac, Windows and Chromebook

ELERTS, a leader in mobile emergency response communication, recently launched computer versions of its ELERTS Event Alert™ app. The new apps enable school staff to use Apple Macintosh computers, Windows PCs and Chromebooks, in addition to their smartphones, to send and receive alerts in the event of suspicious persons or threatening activity.

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ELERTS created the computer versions of this app in response to requests from ELERTS school customers who wanted to be able to access Event Alert app from their desktop as well as smartphones. With the Event Alert app, vigilant staff can alert the entire school staff and local police to security threats by simply pressing a few buttons. With the new desktop versions, even more teachers have access to this potentially life-saving technology.

“Our ELERTS Event Alert™ app is used across the country in a number of school systems. As we discovered, not everyone can use a smartphone during class time. Having ELERTS Event Alert available for the three most popular computer platforms addresses that issue,” said Ed English, CEO of Weymouth, MA-based ELERTS Corp. “The computer versions provide access to those teachers, administrative staff and school employees who prefer not to use their personal cell phone for work purposes.”

Installation of the app is as simple as a facility’s network administrator copying the Event Alert app to the desired computers. The application runs automatically when the computer restarts.

Designed for iPhones, iPads, and Android Smartphones and now Mac, PC and Chromebook computers, ELERTS Event Alert™ provides teachers and other staff with the opportunity to immediately alert persons on school property, police, and other emergency responders in the event of suspicious persons or threatening activity on school grounds. In addition to notification, Event Alert has the capability to provide real-time situation awareness—through photos, video, text, GPS maps showing the incident location, and other details—that are critical for First Responders.

The app also enables authority personnel, such as a principal or superintendent, to initiate a lockdown, shelter-in-place or evacuation command. The app can directly alert police mobile devices so they can respond faster.

“Teachers and anyone who has been in a lockdown practice drill or a real lockdown know, in a darkened room, they are not getting critical information needed to decide how to respond. Who, what and where is the threat now?” said English. “The two-way communication capabilities of this app provide those in immediate danger, First Responders and those nearby with real-time situation awareness that’s so critical to a safe outcome.”

For a K-12 school system, ELERTS Event Alert system is currently priced at $100 per month per building, on an annual basis. The application for computers is included at no extra charge.

Said English, “According to Wikipedia, there were only 35 school shootings over a period of one decade, in the 1980’s. Now in 2015 alone, there have been 20 documented shootings (18 with fatalities) and more than two months remain in the year. Today’s teachers and students go to school in an age where it’s unlikely a week will go by without a school lockdown or shooting incident. And as Sandy Hook in Newtown CT showed, you just don’t know where the next incident will occur. It can happen anywhere. Prior to the massacre, rural Newtown was rated as one of the safest towns in America. With our ELERTS Event Alert app now able to be used on computers as well as Smartphone’s, the reach of critical communications during a violent event at school has expanded.”

For more information or a demo on ELERTS Event Alert system, please call 877-256-1971 or visit elerts.com.

How public transit customers can see something, say something

ELERTS crowd-sourced rider tips to keep transit systems safe

(Weymouth, MA) November 19, 2015 — The attacks on Paris have registered sadly a lasting reminder that when you go out in public, seemingly calm environments can turn to chaos quickly. For those who use public transportation, it is important to be aware of the surroundings and suspicious behavior. Perhaps more importantly, you must know how to report it.

Many mass transit systems have increased patrols and use of K-9 sweeps to tighten security. But even with tightened security, transit police need the eyes and ears of riders as a force multiplier. Part of that is educating riders on what to look for and mentally note.

“Since 9/11, public transportation systems have been a soft target for terrorists and transportation authorities have installed systems and technology and encouraged riders to report suspicious behavior,” said Ed English, CEO of ELERTS, the leading provider of See Something, Say Something mobile apps for mass transit systems. “Those systems work even better when transit riders know what to look for and report it. Human analytics are very powerful.”

Some things English notes as potentially suspicious are: An unattended package or bag on a seat or a platform; unauthorized people in a seemingly restricted area; suspicious behavior or disorderly conduct; unexplainable odors, substances, or smoke.

Just as important as noticing this sort of activity are mentally noting things about the people and the suspicious behavior they are exhibiting (e.g. note the who, what, when where and why of the suspicious activity). It’s also important to note other details, specifically of the people involved (e.g. age, sex, gender, height, weight, hair color, clothing, etc.).

“What’s really key is that people report suspicious activity quickly. Rapid alerting can give first responders precious time to respond to an emergency or developing situation. If you are out and about, call 911. If you are on a train or bus, utilize the systems they have in place like text-a-tip lines, for example,” said English. “Apps like ours and others make it easy for concerned citizens to report suspicious behavior and to provide important information, without putting themselves in harm’s way.”

Presently, the ELERTS Transit mobile app is used by major transit systems, including MARTA in Atlanta, the MBTA in Boston, the NFTA in Buffalo, the VTA in Santa Clara and BART in San Francisco. Daily, more than 2.5 million riders may use ELERTS Transit app to report security and safety concerns to transit police and security dispatchers. ELERTS also has similar apps for K-12 schools, colleges and universities, hospitals, corporations and more.

ELERTS transit app connects riders to the proper authorities in a seamless way. There is no phone number to remember, app users just press a few buttons to submit a report its quick and discrete. The web-based console also enables authorities to broadcast alerts to ELERTS app users. For example, the transit app has been used to issue advisories on service disruptions; safety advice or BOLO (Be On the Look Out) messages may be sent to riders. Transits have used ELERTS system to ask riders to find lost children, missing dementia patients and criminal suspects, by broadcasting messages to the rider’s app.

ELERTS transit app work with iPhone and Android smartphones. Users are able to utilize the app to submit reports containing photos, video, text descriptions and GPS maps, pinpointing the problem area. ELERTS also offers a Text-A-Tip service for transit riders who do not have a smartphone.

For more information on ELERTS Transit, please call 877-256-1971 or visit elerts.connectingsmart.com.

ELERTS

ELERTS Corporation, headquartered in Weymouth, MA, develops best-in-class emergency communication software empowered by community-sourced reporting of safety and security concerns. The company’s cloud-based approach leverages smartphone technologies to provide robust, two-way communication between multiple parties. ELERTS mobile technology integrates with video surveillance, access control and mass-notification systems. The result is actionable information for emergency situations – to help First Responders become faster responders.

ELERTS empowers riders of San Francisco BART system with “See Something, Say Something” smartphone app

Transit riders keep each other safe with the launch of BART Watch™ app by ELERTS.

San Francisco transit riders now have the ability to use the BART Watch™ app by ELERTS to discreetly report crime or suspicious activity to BART police. Successfully launched in Boston, Atlanta, Santa Clara and Buffalo/Niagara, ELERTS See Say communication system helps keep transportation systems safe, with assistance from watchful riders.

BART carries approximately 400,000 people to and from their destinations each weekday, utilizing 44 stations and 104 miles of track. The need for safe transport is the top concern. Inspired by the Department of Homeland Security’s “If You See Something, Say Something” public safety campaign, BART and ELERTS have joined to offer the BART Watch™ app to riders.

“People understand the ‘see something, say something’ slogan,” said Ed English, chief executive officer of ELERTS. “What’s been missing is an actionable way for riders to ‘say something.’ When you witness criminal or suspicious activity, riders need an easy way to send a report to police. Our app provides San Francisco’s transit riders with a quick and discreet option to alert security personnel about safety or security concerns.”

The ELERTS BART Watch™ app transmits reports over cellular or Wi-Fi signals. The app automatically disables the camera flash when the user takes a photo. Reports can be anonymous, if desired. Available for iPhones and Android phones, it supports English, Spanish and Chinese languages.

Riders reports are managed by the transit police dispatch center. Two-way communication allows the dispatcher to ask riders for more details. Alerts can be broadcast to all riders using the app. For example, the transit system can also enlist the help of riders with BOLO (Be On the Look-Out) alerts for missing persons or persons of interest, and provide information about delays and service interruptions.

The app is designed for challenging communication environments. In the event that a cell or Wi-Fi signal is weak or non-existent, the ELERTS app uses a store and forward model, delivering reports to transit police when signals reach usable levels.

“We need to be watchful and help protect one another,” said English. “Fellow transit riders are the key to keeping each other safe.”

ELERTS

ELERTS Corporation (http://elerts.connectingsmart.com ), headquartered in Weymouth, MA, develops best-in-class emergency communication software, empowered by community-sourced reporting of safety and security concerns. The company’s cloud-based approach leverages smartphone technologies to provide robust, bidirectional communication between multiple parties. ELERTS mobile technology integrates with video surveillance, access control and mass-notification systems. The result is actionable information for emergency situations — to help first responders become faster responders.

CONTACT

Chris Russo
Executive VP
ELERTS
crusso@elerts.com
781-267-1500

August 26, 2014