October 17, 2023
Geolocation matters when receiving an incident report. Transit agencies benefit when geolocation is used to query the AVL GTFS system to identify which transit vehicle has a problem on-board, such as an operator assault. Live look-in cameras help transit dispatchers to monitor a situation and to respond effectively. https://vimeo.com/873836117/62603d7eae
Read moreMarch 22, 2023
When 9-1-1 is the only system to report issues, transit riders often turn to social media to vent about issues experienced on their commutes. Transit agencies now monitor social media to learn of situations throughout their networks and collect evidence after things have gone bad. This does not make social media monitoring an effective tool for incident reporting and…
Read moreFebruary 18, 2023
Portland, Ore.— February 15, 2023 — Swan Island Networks and ELERTS have partnered to provide best of breed solutions to customers needing “see something say something” situational awareness and proactive physical security intelligence. “When I saw the ease of capturing real time field intelligence through the ELERTS solution” Swan Island’s CEO, Pete O’Dell, asserted. “I immediately saw the synergy with…
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