May 16, 2024
The Transit Watch app by ELERTS has played a crucial role in the impressive 45% reduction in serious crime on SEPTA, during the first quarter of 2024 compared to the same period in 2023. This app enabled transit riders to discreetly report safety and security concerns to transit police, leading to 6,416 reports being submitted in Q1 2024. Riders used the app…
Read moreFebruary 29, 2024
Managing Homeless and Vulnerable Persons presented by Kenneth A. Divers — Director, Outreach Programs, Southeastern Pennsylvania Transportation Authority.
Read moreFebruary 22, 2024
Having the driver’s back by locating and addressing aggressive behavior before attacks take place. Combating Operator Assaults Through Early Awareness Transportation authorities have an opportunity to reduce the number of attacks on workers through an early detection system that leverages the traveling public. Attacks on transit workers are usually preceded by strong indicators that things are about to get real…
Read moreFebruary 6, 2024
Keeping people safe on public transportation requires human solutions and inclusive platforms. See something, say something is a good mantra but must be easily actionable in ways that people can willingly participate. A transit agency accepting phone calls is not enough. A crowdsourced incident reporting platform that is ADA compliant, offers multiple languages, and has a multitude of ways to…
Read moreFebruary 6, 2024
Welcome to the "Managing Homeless, Vulnerable, and Migrant Persons" webinar, a crucial discussion convened by the Texas Transit Association. Today, we bring together a distinguished panel of industry experts: Ed English, CEO of ELERTS, Ken Divers, Director of Outreach Programs at SEPTA, and Keith Leighton, Senior Director of Risk Assessment at COTA. Our panelists delve into the pressing issue of…
Read moreFebruary 5, 2024
In January 2023, the US Department of Housing and Urban Development reported over 650,000 homeless and vulnerable individuals across the United States, a figure that is alarmingly on the rise. Public transit systems often become unintended shelters for these unsheltered individuals, including vehicles, stations, and bus shelters. The positive strides made by forward-thinking transit agencies, which collaborate with organizations to…
Read moreFebruary 5, 2024
Three bus drivers ask riders to help keep them safe with the MBTA See Say app. (30 seconds)
Read moreNovember 8, 2023
To combat harassment on their system, San Francisco’s BART teamed with ELERTS for a program that combines low-tech and high-tech communication, which engages the public and empowers them to discreetly and safely interrupt harassment on trains. Full story: https://www.metro-magazine.com/10204745/bart-elerts-bring-increased-safety-equity-to-transit-system
Read moreOctober 17, 2023
Geolocation matters when receiving an incident report. Transit agencies benefit when geolocation is used to query the AVL GTFS system to identify which transit vehicle has a problem on-board, such as an operator assault. Live look-in cameras help transit dispatchers to monitor a situation and to respond effectively. https://vimeo.com/873836117/62603d7eae
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